A small group of owners who actually run things.
We're based in Western New York and we've spent our careers building, buying, and running businesses across a range of industries. We started WNY Operators Group because we wanted to do more of that, and because we believe the best outcome for a great business is a buyer who actually wants to run it.
Why we started this.
Between us, we've built software companies, bought and run a gym, launched a party and entertainment business, done real estate deals, run sales and partnerships organizations at large companies, and operated service businesses from the ground up. We've made payroll, managed crews, served customers, and fixed problems that get no glory at all.
We started WNY Operators Group because we wanted to keep doing this. We're looking for great businesses where the owner is ready to step back, and where we can come in, keep what works, and build on it for the long term.
We're serious buyers with capital in place. And we'd rather talk to you directly than go through a long process to get there.
Pleased to Meet You.
I've been lucky enough to work with great teams, building and running businesses in Western New York for more than twenty years. I've founded several and enjoyed a couple of successful exits, including Pointman, a field-service software platform that we grew to nearly 1,500 residential contractors across North America before it was acquired by ServiceTitan (NASDAQ: TTAN).
Today I run Pattern RevOps, which helps businesses improve their sales and marketing outcomes through automation and AI. I also co-own The Forge, a group-class-style strength and conditioning gym in Clarence.
I grew up in the greater Rochester area, went to SUNY Fredonia, and have spent my entire career in Western New York. I live with my family in East Amherst. This is home, and it's where I want to build.
I've spent most of my career in sales and partnerships roles where my job was to understand how businesses work from the inside out. I built partner ecosystems, ran large client portfolios, and worked across sales, product, and operations at companies like Paychex and RevSpring. What I'm best at is building scalable sales motions and crafting customer experiences that keep people coming back.
I've never been just a W-2 guy, though. I launched and built a party, entertainment, and photo booth rental business serving customers across WNY and Southern Ontario. I've been a real estate and land investor for years, doing fix-and-flips and rentals. Plenty of scar tissue and plenty of great stories from both.
I also founded Fluttering Wings Foundation, a nonprofit serving the Buffalo-Niagara community. Between the businesses I've built, the deals I've done, and the customer experiences I've designed, I know what a good small business looks like, and I know what it takes to make one better.
Why we prefer direct conversations.
Brokers can be great. They do a lot of the early legwork, validating revenue, packaging the business, putting together a CIM. We respect that work, and we're happy to work with brokers when that's the situation.
That said, after 25+ years of building and buying businesses, we know how much critical information lives in the owner's head. Things that don't show up in a CIM. The real story behind the numbers, the team dynamics, the customer relationships, the stuff you only learn by talking to the person who built it. When possible, we prefer to go straight to the source.
Direct conversations also give you a chance to get to know us. Who we are, how we think, what we'd actually do with the business. That part matters, and it's hard to get through a middleman.
Whether you come to us directly or through a broker, the conversation is confidential and there's no pressure. We just find that the best conversations happen when we're talking to each other.
The team stays.
The people who show up every day are the backbone of a service business. We plan to keep them, support them, and invest in them. We're not coming in to replace anyone.
The customers are taken care of.
Your customers chose your business for a reason. We take that trust seriously and work to maintain the relationships and reputation you spent years building.
The reputation is protected.
In a local service business, reputation is everything. We don't take shortcuts that put it at risk. We build on it.
Ready to have a serious conversation about what's next for your business?
If you're considering retiring or want to explore options to exit your business for any reason, we'd like to hear from you. There's no pressure and no obligation. Just an open (and confidential) conversation.
Let's Talk